Food and Beverage Operations Manager (Events and Hospitality)
Permanent contract, 40 hours per week
We are Chester Zoo, and for over 90 years we have been a leading conservation and education charity, and an amazing, award-winning visitor attraction.
We currently have a truly unique opportunity to join our Commercial Team as a Food and Beverage Operations Manager, leading in Events and Hospitality.
The Role – Food and Beverage Operations Manager (Events and Hospitality)
You will be required to develop the Food and Beverage activities to achieve agreed net profits and enhance the visitor experience within Chester Zoo.
This position requires the successful candidate to be responsible for the Food and Beverage service primarily in Oakfield, our award-winning pub and venue, and all event and meeting operations within Chester Zoo. You will also support operational delivery within all our restaurants, outlets in Chester Zoo.
As part of our constantly growing business, you will be integral to implementing world class standards into our meetings and events business as well as the overall operation, and as we look to enhance our reputation through investment you will be an integral part of our journey to becoming a world class venue.
You will need to be able to work closely with the Venue Sales Team to ensure speculative clients and their needs are communicated to the operation and delivered to an exceptional standard.
You will be part of a broader team of Operations Managers, reporting to the Food and Beverage General Manager and will have a shared responsibility of up to 200 employees at our busiest times of the year.
To be successful in this role, you will have a positive “can do attitude” and lead by example. You will provide innovative ideas to generate the best results for the organisation, as well as fantastic customer service – all whilst being able to inspire your team to be the best they can be.
The successful candidate for this Food and Beverage Operations Manager (Events and Hospitality) role will have:
Although not essential, a personal licence and food hygiene qualifications would be desirable.
The Zoo welcomes 2 million visitors per year and our Food and Beverage outlets are very busy. It is therefore important that you are able to work in a fast paced, high volume, multiple Food and Beverage outlet environment and that you are able to thrive working under pressure.
The hours of work are 40 hours per week, within a 5 in 7 roster system, which will include weekends and Bank Holidays.
The salary for this role is £33,373.43 per annum and in addition we offer a range of amazing benefits which can be found on the Chester Zoo careers page.
To apply for this position
Please click the ‘apply’ button on this page where you’ll be redirected to the vacancy on the Chester Zoo website. You will then be required to provide your current CV and complete the application form highlighting your skills and experience including why you believe you should be considered for this Food and Beverage Operations Manager (Events and Hospitality) role.
Shortlisting of applications and interviews for the role will take place while the advert is live; the advert will close once the successful candidate is found. Interested candidates are therefore encouraged to submit applications as quickly as possible.
All applications for this Food and Beverage Operations Manager (Events and Hospitality) are to be submitted online.
Sign up to receive our latest zoo jobs by email