Learn More

We use our cookies and third party cookies to improve our services, obtain statistics, allow you to remember your login details, and to facilitate your interaction with social networks. By continuing to navigate you consent to the use of cookies.

Food and Beverage Shift Leader

Job has expired!

Job 5083 has expired and is no longer available.

Please click here to see a list of current jobs being advertised.

Job Details
  • 5083
  • Chester Zoo
  • Chester
  • Permanent, Full Time
  • £21,128 + generous benefits

Food and Beverage Shift Leader working sociable hours typically between 9am and 6pm

Our working environment could not be more different from a typical restaurant setting – where else could you stroll among rare giraffes and tigers on your break?

The Role – Food and Beverage Shift Leader

Supporting our Management team working in The Oakfield, you’ll be responsible for the daily coordination of the Front of House team, whilst working closely with our Chef and Events teams. We’re proud to say that The Oakfield pub-restaurant (located in the heart of our zoo) won the Travellers’ Choice Award in 2020 ranking it in the top 10% of restaurants worldwide!

Duties include:

  • Supporting the day to day running of The Oakfield, including rotas, set up and close down, adhering to health and safety requirements, stock management and cash security, ensuring that appropriate action is taken to achieve targets and compliance
  • Training and motivating Floor and Bar Team Members to deliver an exceptional guest experience
  • Serving customers of The Oakfield bar, restaurant and events to the highest standards, including; taking orders, serving food and drinks at tables and processing payments
  • Working closely with Events and Chef teams to deliver outstanding world class events, including weddings and corporate hospitality
  • Deputising for the Food and Beverage Assistant Manager in their absence

What makes Chester Zoo a great place to work?

As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of nearly 500 permanent and 500 seasonal team members, and we know how important it is to invest in our colleagues to help boost their career development.

The Package

You’ll be working sociable hours, typically during zoo opening hours, between 9am and 6pm, although evening work will be required for events such as weddings, corporate functions, and the Lanterns. Contract hours are 40 hours per week, 5 days out of 7 on a rota basis including weekends and bank holidays.

  • Permanent contract
  • 33 days annual leave
  • £21,128.39 based on 40 hours per week
  • Staff pass so you can visit the zoo during your time off plus multiple complimentary tickets for your friends and family
  • Access to healthcare plan
  • Employer contributory pension scheme

Our Requirements – Food and Beverage Shift Leader

  • Experience of working in a busy gastro-pub restaurant
  • Experience of coordinating daily activities of other team members
  • Exceptional customer service skills within a guest focused environment
  • Computer literate, including knowledge of Microsoft Office packages
  • Cash handling experience including balancing of safe / float / tills
  • Knowledge of health and safety procedures including risk assessments and food safety legislation


  • Experience of supporting with events such as weddings or corporate meetings / functions

More About Us

We’re not just an amazing, award-winning visitor attraction that’s home to 20,000 incredible animals inside 128 acres of stunning gardens. We’re not just the UK’s most popular zoo. We’re a major wildlife charity that’s committed to the recovery of endangered species, globally.And, as the world faces an extinction crisis, we’remaking a hugely significant contribution to conservation at a time when it’s needed most. We are Chester Zoo and we prevent extinction.

How To Apply

To apply for this position, please click the ‘apply’ button on this page where you’ll be redirected to the vacancy on the Chester Zoo website. You will then be required to provide your current CV and complete the application form highlighting your skills and experience including why you believe you should be considered for this Food and Beverage Shift Leader role.

Sign up to receive our latest North Wales jobs by email
Sign up for email job alerts
Get the latest zoo jobs sent directly to your inbox with tailored email job alerts.
Read our news articles, job round-ups of the most exciting job opportunities, and guides focused on the working life within the animal kingdom industry on our blog.
Career Advice
Gain expert advice to help make the most of your job search, including 'What it takes to work in a zoo' and CV tips, with our Career Advice.
Email job alerts

Sign up to receive our latest zoo jobs by email