Retail Assistant / Visitor Experience Assistant x 6 (customer service roles)
Multiple permanent and fixed-term contracts available
East Midland Zoological Society has been running Twycross Zoo for almost 60 years in the heart of England. Twycross Zoo is an award-winning conservation and science-led zoo. We are rapidly growing, and pre-Covid, were welcoming over 600,000 people every year to our 100-acre rural site near Atherstone.
If you’re enthusiastic, reliable and love helping people, and (due to our location in Atherstone) have a way of getting to us under your own steam without reliance on public transport, then read on…
The Role – Retail Assistant / Visitor Experience Assistant (customer service roles)
As a Visitor Experience Assistant, you’ll provide an engaging and informative experience for all visitors, ensuring they always receive a high standard of customer service.
You will primarily be working within our retail outlets, however, you will be trained to assist in other guest service areas to provide cover as needed. Your duties will vary but may include:
As a Retail Assistant / Visitor Experience Assistant (customer service roles), you’ll benefit from:
Multiple roles are available as follows:
Although not essential, first aid certification and experience gained in a retail environment (including shop floor and stock room or warehouse duties) are highly desirable.
Whilst Twycross Zoo is an equal opportunities employer, please note that this role will require a level of fitness suitable for being on your feet all day, as well as lifting and carrying of goods.
All applications for these Retail Assistant / Visitor Experience Assistant (customer service) vacancies are to be submitted online.
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